Contact Us
Important Information
Your questions may have already been answered in our support pages. Please have a quick look there, before contacting us.
Frequently Asked Questions
Collection times, size of items, etc...
Prohibited items
What you're not allowed to send.
Terms and conditions
Find out more.
COVID-19 Updates
We are currently open as normal and shipments continue to operate as usual. See more updates here.
Please only contact NI Parcels if you have booked directly on NIParcels.com and have a NIP reference number. We cannot provide support for other couriers such as DPD as we have no connection with them. If you have ordered goods online you will need to contact the retailer directly.
Telephone
028 9503 0115
Opening Times
Phone lines closed
Monday
09:00 - 18:00
Tuesday
09:00 - 18:00
Wednesday
09:00 - 18:00
Thursday
09:00 - 18:00
Friday
09:00 - 18:00
Saturday
Closed
Sunday
Closed
Track and Rebook
Track or rebook a collection online
Address
85 Sydenham Road
Belfast
BT3 9DJ