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Prohibited Items:

The following items (or any item similar in description or content) can not be carried on any service.

Any person sending such an item may be subject to their ordering being cancelled and will not receive a refund. If the item is collected it will not be covered by compensation cover.

  • Aerosol
  • Air Bag
  • Alcohol
  • Ammunition
  • Animal Products (including dried items containing dairy)
  • Animals Of Any Form (Alive Or Dead)
  • Batteries (All)
  • Biological Samples / Tests
  • Brandy
  • Car Batteries
  • Car Bonnet
  • Car Bumper
  • Car Parts
  • Cash / Coins (All)
  • Cheques
  • Christmas Crackers
  • Compressed Gas
  • Counterfeit Currency
  • Counterfeit Goods
  • Credit/Debit/Cash Cards
  • Dangerous Goods
  • Drugs (All - Including Prescription)
  • Electric Bicycles / Wheelchairs
  • Engine/Motor/Generators
  • Filth
  • Fire Extinguisher
  • Fish (Live Or Dead)
  • Flammable items
  • Fur
  • Gun (including replicas)
  • Hair
  • Hazardous Goods
  • Hoverboards / E-Scooters
  • Human Remains / Ashes
  • Infectious Substances
  • Juice
  • Knives (all)
  • Liquids (All - includes creams/gels)
  • Lottery Tickets
  • Meat
  • Medical Devices
  • Medication (All - Including vitamins, powders etc)
  • Nail Polish
  • Oil
  • Paint
  • Passport / Legal Documents
  • Perfume / Aftershave (All)
  • Perishable Goods (All)
  • Plants
  • Pornography
  • Powerbanks/Portable Chargers
  • Printer Toner (International Parcels Only)
  • Replica Weapons
  • Settee
  • Sinks
  • Slush Syrup
  • Sofa
  • Stamps (Unless Franked)
  • Tea / Teabags / Herbs
  • Tobacco
  • Toilets
  • Vouchers
  • Water / Liquids
  • Weapons
  • Windscreen

No Compensation Items:

The following items (or any item similar in description or content) can only be carried on a no compensation basis on any service. Items can be sent but if damaged or lost will not be covered by compensation cover.

  • Amber
  • Antique
  • Art / Artwork
  • Beswick Figure
  • Bottle
  • Bottles
  • Bulbs
  • Camera
  • Canvas Print
  • Car Door
  • Car Panel
  • Car Parts
  • Ceramic
  • Ceramics
  • Chandelier
  • China
  • Chocolate
  • Clock
  • Computer
  • Computer Monitor
  • Concrete
  • Confectionary / Candy
  • Crockery
  • Crystal
  • Delicate Items
  • Detergent
  • Diamonds
  • Dinner Service
  • Dinner Set
  • Documents
  • Electronics (Phone, Laptop, Tablet, etc)
  • Fiberglass
  • Figurine
  • Fish Tank
  • Fishing Rods
  • Food
  • Fragile Items (All)
  • Framed Painting
  • Framed Photograph
  • Furniture
  • Gems Or Gemstones
  • Glass
  • Glassware
  • Gold
  • Guitar
  • Hamper
  • Headlight
  • Jewellery
  • Lamp
  • Laptop
  • Lenses
  • Lighting
  • Lights
  • Marble
  • Microscope
  • Microwave
  • Mirror
  • Monitor
  • Music Instruments
  • Ornament
  • Over Head Projector
  • Packaging
  • Painting
  • Pewter Figures
  • Picture
  • Picture Frames
  • Plates
  • Porcelain
  • Pot
  • Pottery
  • Precious Metals
  • Printer
  • Projector
  • Real Fur
  • Resin
  • Scanner
  • Shower Screen
  • Silver
  • SIM Cards
  • Spectacles
  • Stoneware
  • Tail Lights
  • Tea Set
  • Telescope
  • Television
  • Tickets
  • Tiles
  • Torches
  • Vase
  • Velux
  • Watch
  • Window
  • Window Frame